FAQ’s

 

WHAT REQUIREMENTS ARE THERE FOR IMMUNIZATIONS FOR PETS STAYING AT ALL PAWS INN PET RESORT AND DAYCARE?

All dogs will require a current rabies, DHPP (Distemper, Hepatitis, Parainfluenza and Parvo), and Bordetella.  We recommend H3N8, but it is not required.  Please discuss Leptospirosis with your veterinarian.  This vaccination is based on your pet’s lifestyle.

Dogs and cats will also be required to be on a monthly flea/tick preventative unless a veterinarian provides documentation that your pet cannot use it due to a medical condition.

WHAT ARE THE TIMES FOR DAYCARE DROP-OFF AND PICK-UP?

Daycare hours: Drop-off begins at 6:30 a.m. Monday thru Friday and at 10 a.m. on Saturday. Pick-up no later than 6:00 p.m.on weekdays and 4 p.m. on Saturday unless other arrangments have been made in advance. Pets not picked up from daycare by 6:00 p.m. on weekdays and 4 p.m. on Saturdays will be charged an hourly rate of $10 for the first half hour and after that will be put into overnight boarding at the owner’s expense unless prior arrangements have been made.

WHAT ARE THE HOURS FOR BOARDING DROP-OFF?

Boarding: Drop-off  for boarding begins at 7:30 a.m. Monday thru Friday, and at 10 a.m. on Saturday. Pick-up should be no later than 2:00 p.m. Monday thru Friday, and no later than 1 p.m. on Saturday unless prior arrangements have been made. Sunday pick-up hours are 12:30 to 2:30 p.m. with prior notice.

*Please note that although All Paws Inn staff is available 24 hours a day, pick-up of boarders outside of regularly scheduled pick-up times is by prior arrangement only and at management’s discretion.*

CAN I PICK UP MY PET ON SUNDAY OR DO I HAVE TO WAIT UNTIL MONDAY LIKE AT MOST BOARDING FACILITIES?

Yes you can pick up your pet on Sunday!  We too have suffered this frustration at other boarding facilities.  You arrive home on Saturday only to have to wait until Monday to pick up your best friend  AND you’re being forced to pay for the extra time.  At All Paws Inn Pet Resort and Daycare you can pick up your pet on Sunday from 12:30 to 2:30 p.m. with prior notice.  Just let us know at least 24 hours in advance so we can have your pet and his belongings ready.  That way you won’t incur another full day of boarding  just because you’ve returned on the weekend.

CAN I SEND SOMEONE ELSE TO PICK UP MY PET FOR ME? 

Yes!  However, any person picking up a pet must be the pet owner or authorized by the pet owner and MUST show a picture ID.  We recognize that this is a bit of an inconvenience, but please understand that this is for the safety of your pet.  And after all, isn’t that why you chose us?  So, please be prepared to show your ID when picking up a pet.

WHAT IF MY PET GETS SICK OR INJURED WHILE I’M AWAY?

All Paws Inn Pet Resort and Daycare is very interested in the health of your pets.  If there is any question about your pet’s health, you will be notified and the proper steps will be taken to ensure his or her well-being.  If we cannot reach you or your designated contact person, your veterinarian will be contacted.  And if for some reason we cannot contact your veterinarian, a veterinarian of our choice will be contacted about your pet.  Should your pet require immediate medical attention, every effort will be made to contact you or your veterinarian, but your pet’s health will not suffer while we await a return phone call.  Anything we deem to be an emergency will be dealt with as such, and those expenses will be added to your bill.  Please recognize that this is for your pet’s protection.

IF I BOARD MY DOG, DOES HE HAVE TO MIX WITH A GROUP DURING THE DAY?  WHAT IF HE DOESN’T LIKE OTHER DOGS?

We recognize that not all pets play well with others.  That is why at All Paws Inn Pet Resort and Daycare, you and your pets dictate their day.  If your pet does not get along well in a group or if you simply prefer that he not be in daycare, we promise to respect that.  We will accomodate you and your pet.  If he prefers to be housed separately from other dogs, unlike other facilities we don’t mind and you will not be penalized.  Your furry family member will be given individualized attention and play.  He also will be allowed private potty trips.  So don’t be discouraged by our love of group play – we want to provide what your pet loves, and if that is privacy, we will honor your request.

SHOULD I BRING MY PET’S FOOD, BOWLS, BEDDING AND OTHER BELONGINGS?

We want your pet to be comfortable with his surroundings while he is away from you.  Changes in diet can cause digestive disturbances including diarrhea.  We recommend that for your pet’s comfort, you supply his or her favorite food either pre-measured into ziploc baggies for each meal or in bulk with a marked measuring cup.  If you forget, or prefer that we supply the food, your pet will be offered a premium pet food at a cost of $3 per day.  We also will supply bedding, bowls and toys for your pets.  But, if you and your pet prefer, you are welcome to bring his or her belongings, bedding, bowls, etc.  If your pet chooses to pack his belongings and bring them along to All Paws Inn Pet Resort and Daycare, we ask that you mark your pet’s belongings with your name in indelible ink so we can return them to you at the conclusion of your pet’s stay.